Workforce
Follow your agents' activity with ease. Access their current and historical actions throughout the day, week, or month for straightfoward tracking of work hours across projects.
As a manager, you have a lot on your plate. Minimize your time spent on administrative tasks and keep your focus on what truly matters.
Follow your agents' activity with ease. Access their current and historical actions throughout the day, week, or month for straightfoward tracking of work hours across projects.
Split your employees into dream teams. Assign agents to specific teams, administrate which campaigns are visible to certain teams, and ensure you only expose relevant data.
Customize your agents' permissions with ease. Create permission groups and grant access to specific features based on your employees' requirements, e.g., exporting data, user administration, live overview, etc.
Ensure lead quality and compliance. Verify for duplicates or invalid leads before adding them to campaigns, and set up expiration rules for automatic lead deletion, empowering agents to call prospects confidently.